Refund, Return & Cancellation Policy

At Raman Bags, customer satisfaction is our priority. This policy outlines the conditions under which returns, refunds, and cancellations are handled for purchases made on https://ramanbags.in

.1. Order Cancellation

• Orders can be cancelled within 12 hours of placement.
• Please contact us via WhatsApp or email with your order ID.
• Orders that have already been shipped cannot be cancelled.
• Eligible refunds are processed within 5–7 business days.

2. Return Eligibility

You may request a return within 7 days of delivery if:

• The product is damaged or defective.
• You received the wrong or incomplete item.
• The product does not match its description.

Conditions for Return:

• The product must be unused and in original packaging.
• Proof of purchase/order confirmation is required.
• Photos or videos may be required for verification.

3. Non-Returnable Items

• Products marked as Final Sale.
• Customized or personalized bags.
• Used or damaged items after delivery.
• Unsealed accessories.

4. Return Process

1. Contact customer support within 7 days of delivery.
2. Share your order details and issue.
3. A pickup will be arranged or a return address will be provided.
4. Refund or replacement will be processed after product inspection.

5. Refunds

• Refunds are processed within 5–7 business days.
• Prepaid orders will be refunded to the original payment method.
• Cash on Delivery (COD) refunds will be made via UPI or bank transfer.
• Shipping charges are non-refundable unless the issue is caused by us.

6. Exchanges

We offer exchanges subject to product availability.

7. Damaged or Defective Products

If you receive a damaged or defective product, please report it within
48 hours of delivery with photos or videos for a replacement or refund.